Large and well-kept room with an enormous hottub and excellent staff. Lots of outstanding options for meal.

Units with an enormous hottub. The location was great really near from the historical downtown.

The breakfast is particularly nice, the room is well-kept and well-maintained with an enormous hottub.

Had well-kept and beautifully maintained standard king room with an enormous hottub and wake-up service was available in it.

Clean, spacious room. Helpful staff. Quiet, good sleep. Late checkout option. Great hot water. Daily housekeeping. Many amenities. Friendly service.

Nothing everything was great.

I had such a wonderful stay at this luxurious hotel! The location was perfect, just a short distance from the historical center, allowing me to easily explore the fascinating landmarks and attractions. The service was top-notch, with attentive staff who were always available to assist me. The room was spacious and impeccably clean, providing an enhanced level of comfort. I particularly loved the hot water in the bathroom, as it was absolutely refreshing and invigorating. The hotel also offered a range of amenities, ensuring that my every need was met.

I would highly recommend this hotel to anyone seeking a truly comfortable and enjoyable stay.

We had a pleasant surprise at Mirage when we found out the room came with a good view of the city. The bed was comfortable, and the room was well fitted and nicely cleaned every day. The hotel staff was super friendly and helpful, making our stay enjoyable. I would recommend this hotel for its great price/benefit deal.

Located near the historical center, it was convenient to explore the city's rich heritage. The service was exceptional, with room service, dry cleaning, and housekeeping at our disposal. The staff went above and beyond to ensure our comfort and satisfaction. The room amenities were top-notch, including ironing facilities and a dressing area. We also appreciated the terrace where we could relax and enjoy the beautiful views. The hotel provided a safe in the room, ensuring the security of our belongings.

I can't think of any negatives about this place. It exceeded our expectations in every way.

The location was perfect, just a short distance from the historical center. The service was impeccable, with room service, dry cleaning, and housekeeping all available. The staff were friendly and always ready to assist with any requests we had. The room was spacious and clean, with all the amenities we needed, such as ironing facilities and an in-room safe. The hotel also had a lovely terrace and a bar/lounge area where we could relax and unwind. The free toiletries and flat-screen TV were also a nice touch.

Highly recommended for a comfortable and enjoyable stay.

During my Thanksgiving stay at this hotel, I found the breakfast buffet to be a highlight, with a good range of options available. The location of the hotel was convenient, close to the historical center and easily accessible via motorway. the staff were friendly and accommodating.

The lighting in the rooms was quite poor, making it difficult to do work or read in bed. The TV had limited channels and there were no pay-per-view movie options.

I had a fantastic stay in this hotel. The room was spacious and impeccably clean, making me feel comfortable throughout my stay. The staff were incredibly helpful and attentive, ensuring that all my needs were taken care of. The location was perfect, as it was near the historical center of Queretaro, allowing easy access to explore this beautiful city. Additionally, the hotel had excellent facilities and amenities, including a convenient parking area.

Everything was spot on.

Pleasant and clean hotel. Excellent service from the staff. Free and secure underground parking. Nice city views from the room. The hot water in the shower was great. I would recommend this hotel for a comfortable and affordable stay.

Spent Xmas at this hotel and enjoyed the complimentary cookies and mulled wine offered to guests. The location is central and allowed easy access to nearby attractions. The room was spacious and had a cozy atmosphere.

The hotel lacked a festive atmosphere during the holiday season. Staff was unenthusiastic and unaccommodating when we requested extra pillows.